About Miele

Since its establishment in 1899 by Carl Miele and Reinhard Zinkann with just 11 employees, Miele has always been a family owned and operated company. Keeping in that tradition, with their great-grandsons at the head of the operation, it is now the largest family-run appliance manufacturer in the world, with an unrivalled reputation for quality, innovation and reliability. With its international headquarters located in Gütersloh, Germany, Miele now employs over 15,000 people in 37 countries, marketing its products through its own subsidiaries as well as select authorized importers.

Innovation and quality are the foundation of every one of its products. Our company motto is "Forever Better", and with this in mind, we strive to offer our customers the absolute best products to last them for years to come. Miele manufactures its appliances and parts in nine factories across Germany, Austria, and the Czech Republic. The high quality standards which Miele has set itself are the main reason for why the main components are produced in-house. Even the controls for washing machines, tumble dryers and dishwashers are produced at Miele's own electronics production plant. All new products are subjected to a 10,000 hour test – equivalent to 20 years of regular use! Few manufacturers even come close to matching our high testing standards.

Miele is renowned for designing and manufacturing high quality products, and has always been a pioneer in innovation for domestic appliances. From the invention of the first washing machine in 1900 to the launch of the first integrated coffee machine for domestic use in 1998, we've always been a leading force in our market. Now, leading the way with energy efficiency and environmentally friendly solutions, there are even more reasons why Miele is at the top of its game.


Miele Canada

Miele Canada was established in 1988, and has quickly grown to be a leader in the Canadian high quality appliance market. In 2006, Miele Canada celebrated the opening of our new headquarters and Miele Gallery (showroom) in Vaughan, and is the base for all Canadian operations. With locations in Toronto, Vancouver, and Montreal, our Miele Galleries are a pressure-free environment where customers and professionals can learn all about Miele from one of our knowledgeable Product Specialists. The Miele Gallery also offers complimentary product demonstrations of our ovens and steam ovens, as well as designated days to learn about our coffee or laundry systems, and a lunchtime lesson on Induction cooktops.

Miele Canada offers high quality appliances, which are durable, environmentally friendly, intelligent, and easy to operate. We are proud to be an independent, self-contained company with traditional values committed to our workforce and consumers alike. Our largest and most specific goal is to secure the trust and satisfaction of our customers.

We are the only appliance manufacturer with our very own highly dedicated and skilled Service team, with no third-party distribution. We are thoroughly committed to providing every Miele customer with the highest level of satisfaction. For as long as our customers own any Miele product, unmatched support is guaranteed. Miele stocks thousand of different parts in our warehouses throughout Canada and we guarantee availability for a minimum of 15 years after any given model has been discontinued.

Each and every Miele employee believes in the quality of the products we offer as well as our company motto "forever better", ensuring that the special trust that customers place in the company is justified at all times.


Here are just a few important Miele developments:

1900 – First wooden-tub washing machine
1927 – Vacuum cleaner
1929 – Europe's first electrically driven domestic dishwasher
1958 – First fully-automatic washing machine
1960 – First automatic dishwasher
1978 – World's first computer-controlled washing machine, tumble dryers, and dishwashers with sensor-touch controls
1986 – Cutlery tray for dishwashers
1998 – First built-in Coffee System
1999 – First built-in Convection Steam Oven
2000 – The honeycomb drum
2003 – 30" oven for North America
2005 – S4 vacuum cleaners
2006 – S5 vacuum cleaners & G2000 dishwashers
2007 – Full-size laundry systems launch on Canada
2008 – Refrigeration