Tennis Canada’s Commitment to Accessibility Policy

Tennis Canada is dedicated to providing a barrier-free environment for all stakeholders, ensuring accessibility in services, information, and facilities.

Summary

Intent:

  • Ensure a safe, dignified, and welcoming environment for everyone.
  • Incorporate accessibility legislation into policies, procedures, and training.

Requirements:

  • General: Train staff on Ontario’s accessibility laws and relevant Human Rights Code aspects.
  • Customer Service: Provide equal value and quality to all customers. Offer alternative methods to ensure accessibility.
  • Information and Communications: Meet communication needs of people with disabilities. Provide accessible formats upon request.
  • Employment: Accommodate disabilities during recruitment and employment. Consider accessibility needs in performance management and career development.
  • Design of Public Spaces: Meet accessibility standards in public space design and modifications.