Tennis Canada’s Commitment to Accessibility Policy
Tennis Canada is dedicated to providing a barrier-free environment for all stakeholders, ensuring accessibility in services, information, and facilities.
Summary
Intent:
- Ensure a safe, dignified, and welcoming environment for everyone.
- Incorporate accessibility legislation into policies, procedures, and training.
Requirements:
- General: Train staff on Ontario’s accessibility laws and relevant Human Rights Code aspects.
- Customer Service: Provide equal value and quality to all customers. Offer alternative methods to ensure accessibility.
- Information and Communications: Meet communication needs of people with disabilities. Provide accessible formats upon request.
- Employment: Accommodate disabilities during recruitment and employment. Consider accessibility needs in performance management and career development.
- Design of Public Spaces: Meet accessibility standards in public space design and modifications.